Safety

What to do after a power surge

A storm or power cut and now your PC will not start, or acts strangely. How to check it safely, what usually fails, and how to protect it next time.

Short answer: unplug the PC, wait for power to settle, then try it once. If nothing happens at all, the power supply is the most likely casualty and the cheapest to replace. If you smell burning, don’t switch it back on.

Right after the surge

  1. Switch off and unplug the PC, monitor and any extension leads.
  2. Wait until the power is stable. Surges often come in groups during storms.
  3. Check for a burning smell or marks on the plug, extension lead or back of the PC.
  4. Plug straight into a wall socket you know works, and try once.

Read the symptoms

PCWorld sets out a simple way to tell what was damaged:

What happensLikely damaged part
Nothing at all: no lights, no fansPower supply
Powers on, then turns off againMotherboard. Try clearing the CMOS first
Reaches the BIOS but won’t load Windows, or shows an errorDrive

Clearing the CMOS means switching off, removing the motherboard’s coin battery for a few minutes, then putting it back. Your motherboard manual shows where it is.

If it’s the power supply

Swapping the power supply is one of the easier repairs on a desktop. Size the new one with the wattage guide. Use only its own cables, and see how to install a power supply.

Don’t test parts with a power supply you suspect was damaged. If it failed badly, it can damage the next part too.

Protect your data first

If you don’t have a backup and the drive may be damaged, recover your files before experimenting further. A data recovery service may be needed for a badly damaged drive.

Where surge protection sits1Wall socket2Surge protectoror UPS3Power supply4Your parts
A surge protector or UPS sits between the wall and the PC. It lowers the risk, but nothing removes it completely.

Protecting your PC next time

Will the warranty cover it?

Check with the maker. Some surge protectors come with equipment cover. Home insurance may also cover surge damage, so check your policy.

Questions

Can a power surge kill a power supply?

Yes. The power supply takes the first hit, and it’s often the part that fails.

Does a power supply protect against surges?

Good units have protections, but they aren’t a substitute for a surge protector or UPS.

Should I plug a UPS into a surge protector?

HP advises plugging a UPS straight into the wall unless its maker says otherwise.

My PC works after a surge. Is it fine?

Probably, but watch for random shutdowns or new noises over the next few weeks.

Is it safe to test my PC after a surge?

Try once with the PC plugged straight into the wall. If you smell burning or see damage, don’t.

Sources

As an Amazon Associate I earn from qualifying purchases. Prices and stock are on Amazon.

More guides